Scott Spinola
Professional Experience
Writing & Content Management
- Over fifteen years writing experience in technical, academic, and creative settings
- Consult with developers, end users, and technical consultants to research and create user manuals, administration guides, and procedure sets saving AMD over $50,000 in outsourcing contracts
- Work with developers and project managers to create functional requirements documents and requirements traceability matrices
- Maintain writing samples at www.scottspinola.com
- Write reviews of live music events in and around Austin at www.myatx.us
- Created, edited, and maintained content on Hyperion customer support web site
- Created, edited, and maintained content on internal Hyperion Customer Support team portal
Technical Proficiencies
- Eight years experience at with enterprise content management and portal tools such as Vignette V/5, Microsoft Office SharePoint Portal and SharePoint Server 2007, Documentum 4.5 and 5.3, and Plumtree Portal
- Extensive experience with Microsoft Office Suite, including templates, styles, macros, Excel formulas, Visio, and Access
- Over fifteen years experience with Macintosh and Windows operating systems
- Gathered requirements for creation and maintenance of internal team collaboration sites at Hyperion
- Working knowledge of HTML and CSS
- Additional application proficiency includes Adobe Acrobat, WebEx, ATG/Primus, Siebel Call Center, Vantive, Lotus Notes, Motive Insight and Chorus, and many additional applications
Project Work & Leadership
- Independently manage 3-5 projects per week at AMD creating and editing web content
- Collaborate with members of AMD Design, Strategy, and Analytics teams on large-scale web content projects
- Initiated research projects to evaluate potential systems acquisitions such as file transfer systems, machine translation services, and remote support solutions and submitted reports of findings to Hyperion management
- Managed staff of 15-20 high school and college workers in an instructional swim program for 5-12 year old children
- Responsible for overall progress of students and training of staff in instructional swim techniques
- Assisted youth group leader in organizing activities, events, and meetings for community youth group
Employment History
Advanced Micro Devices (AMD), Web Content Specialist/Technical Writer (4/06-Present)
6800 Burleson Rd, Austin, TX 78741 (512)602-7863
Hyperion Solutions, Web Content Manager/Technical Writer (5/99-12/05)
900 Long Ridge Rd, Stamford, CT 06902 (203)703-3000
Guinness Import Company, Draught Specialist/Department Administrator (1/98-4/99)
801 Main Ave, Norwalk, CT 06851 (203)229-2100
Information Networks, Technical Support Representative (10/96-9/97)
21 Charles St #3, Westport, CT 06880 (203)226-3367
Education
Southern Connecticut State University, Political Science (B.S. 1995)
- Multiple semesters on Dean’s List
- Heavy writing loads and many well-received academic research papers.
Additional Coursework
- Creative Writing (Spring 2007)
- Short Story Workshop (Spring 2008)